Shaped more like a dense 3-layer cake than its wider-flatter counterparts from iRobot and Neato, I assumed it would never clear coffee tables, chairs and other low-profile furniture. It costs $999/£800 and didn’t perform as well as the similarly app-enabled $700 Neato Botvac Connected or the $900 iRobot Roomba 980. She’s interested in environmentally-conscious irobot vacuum cleaner brands, and appliances that save time, money and improve our lives. Gear Patrol participates in various affiliate marketing programs, which means we may get paid commissions on editorially chosen products purchased through our links to retailer sites. Dyson offers a two-year guarantee with its Heurist, as iRobot does for its Roomba models.
Like Dyson’s handheld vacuums, its robot vacuum operates using cyclonic action, which reportedly allows it to capture particles as small as pollen. The company claims the 360 Eye sports the strongest suction of any robot vacuum, thanks to being equipped with Dyson’s proprietary digital motor. That said, the 360 Eye is frustrated by a couple of things dyson robot vacuum in my home. Specifically, it has issues with sloped pedestal stands for chairs, including ones found on my living room lounger, and those which support my kitchen bar height stools. The Dyson bot regularly tries to climb these, seems to hesitate about it halfway over the lip, and then essentially gives up, freezing until I come and reposition it.
Dyson says this isn’t stored or used to inform the vacuum’s next trips – each time it starts up, it starts up completely fresh. But what it does offer is confirmation that your vacuum has covered the area you want it to, since you can see right in the visualization what portions of your floor it managed to clean. The Dyson 360 Eye managed to deliver a better overall clean than my Roomba, which is no small feat because I have a very orange dog which sheds a lot. Pet hair, in volume, is a terrific vacuum challenge, and even though my Roomba has pet in the product name, the 360 Eye beats it hands-down when it comes to dog dander.
Send your returned item shipping prepaid to Dyson within 30 days of purchase for a full refund. It cannot be used, damaged, returned, open box, “close out”, “clearance” or a demonstrator product. Authorized new product dealers are limited to Best Buy, Costco, Bed Bath & Beyond, Home Depot, Lowes, QVC, Sam’s Club, and Target. Authorized refurbished product dealers are limited to Nordstrom Rack, Woot and Zulily.
Released back in 2016, the Dyson 360 Eye has remained one of the most powerful robot vacuum cleaners to date, easily beating much of its new competition. Today, the 360 Heurist is even more powerful, with its upgraded V2 motor delivering 20% more power. Most robot vacuum cleaners are short and wide, but Dyson has opted for a taller, narrower design with the 360 Heurist. Here, the vacuum cleaner can squeeze through gaps, such as chair legs, which stop other cleaners, yet the height means that the 360 Heurist can’t always fit underneath furniture. While the majority of robot vacuum cleaners make do with wheels, the Dyson 360 Heurist has a pair of tank tracks, designed to propel the robot over obstacles and through longer-pile rugs, for example. The 360 Eye design is functional, too; the clear dust tray shows you at a glance when the bot is full and needs emptying, and the ‘eye’ resides up high, giving it the best possible view of its surroundings for mapping efforts.